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Security & privacy tools / Matrix

Matrix

Matrix, the open protocol for secure decentralised communications

Website health 4.2 / 5Community 3.4 / 5

Where it stands

3.7 / 5

Signals score

Not a hands-on test

Based on 2 of 3 signals

  • Website health4.2 / 5 · weight 50%

    Measured from the tool's public website

  • Community3.4 / 5 · weight 20%

    What people said in public discussions

Built only from what we can measure or quote without using the tool. How ranking works

Rank by signals

We have not run our own hands-on test on Matrix yet. How tests work

Disclosure: agathox makes some of the tools listed here. They are labelled and scored by the same method as every other tool.

Measured signals

4.2 / 5 · measured 2026-11-08

Read automatically from Matrix's public website: how reliable, secure, private and open the site is. This is not a test of how well the tool does its job. How this is measured

  • Reliability5 / 5The page answered and finished downloading in 16 ms.
  • Security5 / 54 of 5 protective headers set (strict-transport-security, x-content-type-options, referrer-policy, x-frame-options).
  • Privacy5 / 5No third-party tracking services found on the page.
  • Transparency1 / 5No privacy policy linked; no pricing page linked.

Community feedback

3.4 / 5 · 48 commenters

65% of the 48 people whose comments we could classify were positive. Read automatically from public Hacker News threads about Matrix; the classifier is simple and can misread sarcasm, so check the threads. How this works

  • Positive

    “I love the idea of matrix (synapse + element + mobile apps) and I have started moving my family there too but we had so many problems with notifications not being sent to the phone unless you actively open the app. There…”

    Read in the thread
  • Positive

    “Most of criticism of XMPP with regards to fragmentation and extensions can be applied to Matrix as well. In fact, the sliding sync itself already fragments the ecosystem by not being supported out of the box by many…”

    Read in the thread
  • Critical

    “That was probably a problem with their main matrix.org homeserver, more than with the protocol or your particular client app. It was very slow for a while, until they worked out some scaling issues to handle the load.…”

    Read in the thread
  • Critical

    “Encryption in Matrix is a nightmare. I set up Synapse and pulled half a dozen or so people onto it. This alone makes Matrix the worse chat platform out there from a users perspective IMO. I invested too much effort in…”

    Read in the thread

Threads: Element raises $30M to boost Matrix (2021, 339 comments) · Matrix 2.0: The Future of Matrix (2023, 273 comments) · Matrix and Riot Confirmed as the Basis for France’s Secure Instant Messenger App (2018, 198 comments) · P2P Matrix (2020, 174 comments)

Listed, not yet tested

This tool answered when we visited its site on 2026-11-10. The description above is the tool's own. We have not tested it or recorded facts about its limits, pricing or privacy, so it has no score. Are you the maker? Claim this listing to correct details and request a test.

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<a href="https://agathox.com/tools/matrix">Matrix on agathox: compared and tested</a>

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